Descripción

• The article presents the idea of services of quality, us an aspiration of the libraries in Latin America. The service of quality requires an administration able to formulate and to manage a quality policy to the personnel, to the correct execution and the attainment of the objectives.

Autor

• Añorve Guillén, Martha Alicia

Fecha

• 2001

Tipo

• Journal Article (Print/Paginated)
• PeerReviewed

Idioma

• es

Identificador

• http://eprints.rclis.org/3522/